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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Practitioner table

The Practitioner [sn_hcls_practitioner] table stores the details of a practitioner in your healthcare organization.

Key features

  • Models a healthcare practitioner data object.
  • Includes the name, gender, date of birth, and contact information like phone numbers and emails of practitioners.
  • Includes a reference to the sys_user entry for a practitioner to log in to a ServiceNow instance to perform tasks.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

FieldData typeDescription
ActiveTrue/FalseOption to indicate that the practitioner is associated with your healthcare organization.
CityStringCity in which the practitioner is located.
CountryStringCountry in which the practitioner is located.
Date of birthDateBirth date of the practitioner.
DistrictStringDistrict of the city in which the practitioner is located.
Effective fromDateStart date of the period during which the practitioner is authorized to perform in the location.
Effective untilDateEnd date of the period during which the practitioner is authorized to perform in the location.
EthnicityChoice listEthnic group the practitioner identifies with. The following types are available by default: - Hispanic or Latino - Not Hispanic or Latino - Unable to report due to do policy/law
First nameStringFirst name of the practitioner.
GenderChoice listGender of the practitioner. The following types are available by default: - Female - Male - Non binary - Not disclosed - Other
Home phoneStringHome phone number of the practitioner.
Last nameStringLast name of the practitioner.
Mobile phoneStringMobile phone number of the practitioner.
NameStringName to identify the practitioner.
NumberString

Alpha-numeric profile identifier of the practitioner.

The value is auto-generated and is incremented every time you add a new practitioner to an instance. The initial value for the Number field is PRACT00001001.

Note: To customize the number, define the auto-numbering format for the Practitioner [sn_hcls_practitioner] table. For more information, see Add auto-numbering records in a table.

Practitioner id or NPIStringIdentifier that applies to the person in the practitioner role.
PrefixStringPart of the practitioner name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the start of the name. For example, Doctor or Dr.
Primary emailStringEmail address of the practitioner to which any correspondence is sent.
RaceChoice listRace of the practitioner. The following types are available by default: - American Indian or Alaska Native - Asian - Black or African American - Native Hawaiian or Other Pacific Islander - Other Race Unable to report due to do policy/law - White
Secondary emailStringAlternative email address of the practitioner.
SourceReferenceSource system details of an external healthcare system in a ServiceNow instance.
State or provinceStringState or province in which the practitioner is located.
Street addressStringMailing street address of the practitioner.
SuffixStringPart of the practitioner name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the end of the name. For example, M.D. \(Physician\)
Work emailStringEmail address of the practitioner associated with the practitioner's business profile.
Work phoneStringWork phone number of the practitioner.
Zip or Postal codeStringZIP or postal code for the practitioner.

Parent Topic:Healthcare and Life Sciences data model tables