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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Healthcare and Life Sciences data model tables

Tables installed with the Healthcare and Life Sciences Service Management Core application enable you to decide the data model, tasks, and product offerings for your Healthcare and Life Sciences workflows.

To learn more about the Healthcare and Life Sciences data model, see Healthcare and Life Sciences data model.

  • Allergy intolerance table
    The Allergy intolerance [sn_hcls_allergy] table stores the information about a clinical assessment of an allergy or intolerance; a propensity, or a potential risk to an individual, to have an adverse reaction on future exposure to the specified substance, or class of substance.
  • Appointment table
    The Appointment [sn_hcls_appointment] table stores the appointment booking details for a patient in your healthcare organization.
  • Appointment participant table
    The Appointment participant [sn_hcls_appointment_participant] table stores the participant details of an appointment including practitioners.
  • Attribute table
    The Attribute [sn_hcls_characteristic_attribute] table stores the characteristics options associated with a program or program service selected by a patient when submitting a healthcare request.
  • Book appointment table
    The Book appointment [sn_hcls_book_appt_task] table stores the task details for booking an appointment associated with a healthcare case or its extended case types.
  • Claim diagnosis table
    The Claim diagnosis table [sn_hcls_claim_diagnosis] stores diagnosis information for claims.
  • Claim header table
    The Claim header [sn_hcls_claim_header] table stores the details of the main claim submitted on behalf of a patient to a payer organization.
  • Claim line table
    The Claim line [sn_hcls_claim_line] table stores the details of the items pertaining to a claim header.
  • Condition table
    The Condition [sn_hcls_condition] table stores the information about a condition, problem, diagnosis, or other event, situation, issue, or clinical concept that has risen to a level of concern.
  • Dosage definition table
    The Dosage definition [sn_hcls_dosage_definition] table models the Dosage specification [sn_hcls_dosage_specification] table for use as a request definition parameter.
  • Dosage specification table
    The Dosage specification [sn_hcls_dosage_specification] table stores the information about medication product dosage associated with a program.
  • Dosage variable table
    The Dosage variable [sn_hcls_dosage_variable] table stores the variables configured for a dosage specification displayed on the Medication Prescription form of a Healthcare and Life Sciences Service Management application.
  • Encounter table
    The Encounter [sn_hcls_encounter] table stores the information about an interaction between a patient and healthcare providers for providing healthcare services or assessing the health status of a patient.
  • Enrolled Program table
    The Enrolled Program [sn_hcls_enrolled_program] table stores the programs that a patient has been enrolled into.
  • Enrolled Program Service table
    The Enrolled Program Service [sn_hcls_enrolled_program_service] table stores the program services provided to a patient as part of a program enrollment process.
  • Healthcare case table
    The Healthcare case [sn_hcls_case] table is an abstract table and is extendable that stores healthcare-related cases.
  • Healthcare code set table
    The Healthcare code set [sn_hcls_code_set] table stores the details of code sets available in your ServiceNow instance.
  • Healthcare location table
    The Healthcare Location [sn_hcls_location] table provides the ability to map common locations to Healthcare Organizations.
  • Healthcare organization table
    The Healthcare organization [sn_hcls_organization] table stores the details of a healthcare organization in your ServiceNow instance.
  • Healthcare Task table
    The Healthcare Task [sn_hcls_task] table is an abstract table and is extendable that stores the details of the task associated with a healthcare case or a patient in your healthcare organization.
  • Immunization table
    The Immunization [sn_hcls_immunization] table stores the information about an event of a patient being administered a vaccine or a record of an immunization as reported by a patient, a clinician, or another party.
  • Medication table
    The Medication [sn_hcls_medication] table stores the information about a medication for the purposes of prescribing, dispensing, and administering a medication as well as for making statements about medication use.
  • Medication Prescription table
    The Medication Prescription [sn_hcls_medication_prescription] table stores the information about prescriptions ordered for a patient.
  • Medical device install base item table
    The Medical device install base item [sn_hcls_medical_device_install_base_item] table stores the medical device details associated with a healthcare case or its extended case types.
  • Member plan table
    The Member Plan [sn_hcls_member_plan] table stores the details of a health insurance plan associated with a patient.
  • Observation table
    The Observation [sn_hcls_observation] table stores the information about measurements and simple assertions made about a patient.
  • Patient table
    The Patient [sn_hcls_patient] table stores the details of a patient in your healthcare organization.
  • Patient identifier table
    The Patient identifier [sn_hcls_patient_identifier] table stores the identification details of a patient.
  • Policy table
    The Policy [sn_hcls_policy] table stores the details of a policy shared with patients in the Healthcare and Life Sciences applications.
  • Policy consent table
    The Policy consent [sn_hcls_policy_consent] table stores the details of a consent accepted by a patient or a household member on behalf of the patient.
  • Practitioner table
    The Practitioner [sn_hcls_practitioner] table stores the details of a practitioner in your healthcare organization.
  • Practitioner location table
    The Practitioner location [sn_hcls_practitioner_facility] table stores the details of the location at which a practitioner provides healthcare services.
  • Practitioner location specialty table
    The Practitioner location specialty [sn_hcls_pract_location_specialty] table stores the details about types of services that a practitioner can provide for an organization at a specific location.
  • Practitioner specialty table
    The Practitioner specialty [sn_hcls_practitioner_specialty] table stores the association details of a specialty with a practitioner.
  • Pre-authorization diagnosis table
    The Pre-authorization diagnosis [sn_hcls_pre_auth_diagnosis] table stores diagnosis information pertaining to a pre-authorization for healthcare services.
  • Pre-authorization item table
    The Pre-authorization item [sn_hcls_pre_auth_item] table stores the details of items pertaining to a pre-authorization request for healthcare services.
  • Pre-authorization request table
    The Pre-authorization request [sn_hcls_pre_auth_header] table stores the authorization request details for a healthcare service provided by a payer organization.
  • Procedure table
    The Procedure [sn_hcls_procedure] table stores the information about an action that is or was performed on or for a patient. An action can be a physical intervention like an operation, or less invasive like long-term services, counseling, or hypnotherapy.
  • Program table
    The Program [sn_hcls_program] table stores the programs offered by healthcare organizations.
  • Program relationship table
    The Program relationship [sn_hcls_program_relationship] table stores the association details between a program and program service.
  • Program service table
    The Program service [sn_hcls_program_service] table stores the program services associated with a program.
  • Source system table
    The Source system [sn_hcls_source_system] table stores the source and destination IDs of an external healthcare system in your ServiceNow instance.
  • Update insurance information table
    The Update insurance information [hcls_insurance_info_task] table stores the task details for updating the insurance information of a patient in your healthcare organization.

Parent Topic:Healthcare and Life Sciences Service Management Core reference