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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the Patient Portal widgets

The Patient Portal included within the Healthcare and Life Sciences Service Management Core application uses widgets to bring together healthcare data and information for the patient.

Widgets on the Patient Portal are service portal widgets but available within the Healthcare and Life Sciences Service Management Core application scope. As a user with the sn_hcls.admin or admin role, you can configure various options for a widget from the context menu. To view configuration options available for a Patient Portal widget, open the Patient Portal page, select the control key, and the right-click the widget. For more information, see Configure widget instances.

The following widgets are included in the Patient Portal.

WidgetDescription
Appointment reminder card widgetDisplays the next appointment reminder for the logged-in user.
COVID-19 status widgetDisplays the vaccination status for the COVID-19 vaccine doses that logged-in user has either taken or self-reported and any COVID test results.
Faq widgetDisplays a list of FAQ articles for a patient.
Household widgetDisplays a list of household members that the logged in user is authorized representative for.
News and Articles widgetDisplays a list of articles that are accessible to patients.
Open requests widgetDisplays a list of open requests including healthcare-related cases created for the patient.
Pending to-dos widgetDisplays a list of to-do items assigned to a patient.
Vaccinations widgetDisplays a list of vaccines recommended for the logged-in user.

For more information about available Patient Portal widgets, see Patient Portal widget library.