Appointment table
The Appointment [sn_hcls_appointment] table stores the appointment booking details for a patient in your healthcare organization.
Key features
- Stores any appointments associated with the patient.
- Includes the appointment type, status, service type, service category, start and end times, priority, location, and practitioner.
Role required to configure the table: sn_hcls.admin.
For more information, see Healthcare and Life Sciences data model.
| Field | Data type | Description |
|---|---|---|
| Actual end time | Date/Time | Actual end date and time of the appointment. |
| Actual start time | Date/Time | Actual start date and time of the appointment. |
| Additional comments | String | Detailed or expanded information to support the appointment provided when making the appointment. |
| Appointment Id | String | Identifier of the appointment entered in the electronic medical records \(EMR\) system. |
| Appointment status | Choice list | Status of an appointment. The following statuses are available by default: - Arrived - Booked - Cancelled - Checked in - Entered in error - Fulfilled - No show - Pending - Proposed - Waitlist For more information about the available statuses, see appointment statuses defined in the FHIR specifications. |
| Appointment type | Choice list | Style of appointment or patient that has been booked in the slot. The following types are available by default: - Checkup - Emergency - Follow up - Routine - Walkin For more information about the appointment types, see appointment types defined in the FHIR specifications. |
| Case | Reference | Case associated with this appointment. |
| Condition | Reference | Condition associated with the appointment. |
| Description | String | Brief description of the appointment as would be shown on a subject line in a meeting request, or appointment list. |
| Duration of the appointment | Duration | Actual duration of the appointment. |
| Location | Reference | Location of the appointment. |
| Number | String | Alpha-numeric profile identifier of the appointment. The value is auto-generated and is incremented every time you add a new appointment to your ServiceNow instance. The initial value for the Number field is APPT00001001. Note: To customize the number, define the auto-numbering format for the Appointment [sn_hcls_appointment] table. For more information, see Add auto-numbering records in a table. |
| Observation | Reference | Observation associated with the appointment. |
| Patient | Reference | Name of the patient. |
| Patient Instructions | String | Patient-facing information about the appointment. For example, request to bring a referral or fast from 8 p.m. the night before. |
| Practitioner | Reference | Person added as the practitioner. Practitioners associated with an appointment are referenced in the Appointment participant \[sn\_hcls\_appointment\_participant\] table. |
| Priority | Reference | Urgency of the appointment that is used to make informed decisions if needing to reprioritize. |
| Procedure | Reference | Activity that is performed on, with, or for a patient as part of the appointment. |
| Requested end time | Date/Time | Proposed end date and time of the appointment requested by the patient. |
| Requested start time | Date/Time | Proposed start date and time of the appointment requested by the patient. |
| Service category | Reference | Broad category of the service that is to be performed during this appointment. For more information about the service categories, see service categories defined in the FHIR specifications. |
| Service type | Reference | Specific service that is to be performed during this appointment. For more information about the service types, see service types defined in the FHIR specifications. |
| Source | Reference | Source system details of an external healthcare system in a ServiceNow instance. |
| Specialty | Reference | Specialty of a practitioner that would be required to perform the service requested in this appointment. |
Parent Topic:Healthcare and Life Sciences data model tables