Assign the chat launcher to a Care Team Mobile assistant

After creating the chat launcher button, assign it to your Now Assist chat and voice assistants in Assistant Designer.

Before you begin

Role required: admin

• Complete Create a chat launcher button in Care Team Mobile.

Procedure

1. Navigate to Conversational Interfaces > Assistant Designer.

2. Open your chat assistant.

3. Go to Settings > Display Experiences and select Mobile Apps.

4. In the Chat Launcher function field, select the function you created in the previous task.

5. Open the voice assistant you want to configure.

6. Go to Settings > Communication Channels > Mobile Channels.

7. Under the Prominent action button, select Care Team.

Result

The chat and voice assistants are now available from the prominent action button in the mobile app. For additional configuration, see Integrate voice assistant with mobile app launcher.