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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Supported data models and event types for Redox Inbound Integration

In the Redox engine, a request is determined by the event type and workflow set up for your integration.

Important:

Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

The following table shows a list of event types in the Redox data models that are supported by the Redox Inbound Integration application.

Data modelEvent type
Clinical SummaryPatient Push
Visit Push
ClaimSubmission
Payment
ProviderNew
Update
Activate
Deactivate
MedicationsAdministration
New
Update
Cancel
PatientAdminNewPatient
PatientUpdate
Arrival
Cancel
Discharge
PreAdmit
Registration
SchedulingNew
Reschedule
Modification
Cancel
NoShow
SurgicalSchedulingNew
Reschedule
Modification
Cancel
NoShow

For information on the Redox data models, see Event types for data models in Redox documentation.

Parent Topic:Redox Inbound Integration reference