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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the external Redox healthcare system as a source system for Redox Inbound Integration

Enable the Redox Inbound Integration application to receive data from the external Redox healthcare system by configuring the source and destination IDs of the system in your ServiceNow instance.

Before you begin

Important:

Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

Role required: admin

Procedure