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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View knowledge articles in the Care Team Portal

Review knowledge articles posted by your organization from directly within the Care Team Portal.

Before you begin

Role required: sn_hco.care_team_member or sn_hco.care_team_manager

Procedure

  1. In the Care Team Portal, navigate to Knowledge.

  2. Use Search to look up an article, or select one from the KB Top Rated or KB Most Viewed widgets.