Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Request other biomed service with Care Team Operations for Biomed

Request non-medical device issue biomed service using the Request other biomed service catalog item from the Care Team Portal.

Before you begin

Role required: sn_hco.care_team_member

Procedure

  1. In the Care Team Portal, navigate to Create a request > Request biomed service > Request other biomed service.

  2. Fill in the following fields.

FieldDescription
UnitThe unit associated with the biomed issue.
LocationThe location of the biomed issue.
Short descriptionA short summary of your issue.
Describe your request in detailAdd a detailed description of the biomed issue that has occurred. Provide as much relevant information as possible.
UrgencyThe urgency of this issue. Options are:- 1 - High - 2 - Medium - 3 - Low
Contact personThe associated contact for this request.
Phone typeThe phone type associated with the contact number. Options are:- Business - Mobile - Other
Contact numberThe phone number of the associated contact for this request.
  1. Select Submit.