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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add a team member using the Care Team Portal

Add a member to your team using the Care Team Portal.

Before you begin

Role required: sn_hco.care_team_member or sn_hco.care_team_manager

Procedure

  1. In the Care Team Portal, navigate to My teams > Add a member.

  2. Select the team to which you want to add a member.

  3. Fill in the following fields.

FieldDescription
NameName of the member being added to the healthcare organization.
TitleThe members title or job role.
Mobile PhoneThe member's mobile phone number.
EmailThe member's email address.
Business PhoneThe business phone number.
ResponsibilityThe responsibility associated with this member.There are two options: - Team member - Can raise cases. - Team manager - Can raise cases and add or remove members within organizations.
  1. Select Submit.