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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

EMR Help data model tables

Tables installed with the EMR Help application enable you to submit requests on your ServiceNow® instance from an EMR System.

To learn more about the EMR Help data model, see EMR Help data model.

  • Remote request definition table
    The Remote Request Definition [sn_ind_rmt_help_request_defn] table stores the record producer and task type.
  • Remote request parameter table
    The Remote Request Parameter [sn_ind_rmt_help_request_param] table stores all parameters that can be used across all remote request definitions.
  • Remote request data table
    The Remote Request Data [sn_ind_rmt_help_request_data] table stores the captured parameter data associated with a task record.
  • EMR Request Data table
    The EMR Request Data [sn_ind_rmt_help_incident_data] table stores the captured parameter data associated with a task record.
  • Request configuration mapping table
    The Request configuration mapping [sn_ind_rmt_help_defn_param_data_map] table stores the association between the request parameter and the request definition.

Parent Topic:EMR Help reference