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Healthcare and Life Sciences Service Management › Healthcare and Life Sciences

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

EMR Help

With the ServiceNow® EMR Help application, simplify and streamline the process to submit ServiceNow service requests related to an electronic medical record (EMR) system.

Create service requests from directly within an EMR system that can then be fulfilled using a ServiceNow instance.

Get started

ExploreLearn about how clinicians and healthcare agents use EMR Help.ConfigurePlan and configure your implementation.RequestSubmit ServiceNow service requests from EMR systems ResolveResolve ServiceNow service requests from EMR systems ReferenceGet details about components like fields, tables, and properties.

Troubleshoot and get help

Remote help request API
EMR Help forum on the ServiceNow Community site