Track a submitted request in Care Team Mobile

Use Track requests in Care Team Mobile to track all requests submitted by you or your team.

Before you begin

Role required: Team member, Team manager

About this task

Procedure

1. In Care Team Mobile, navigate to the Track requests section on the landing page.

2. Select the type of request that you want to track, or select All to display all requests.

3. View all submitted requests organized as follows:

   • All active - Displays all open requests created by either yourself or your team.
   • By me - Displays all open requests created by you.
   • All inactive - Displays all completed or canceled requests.
   • Select Filters to filter or sort all requests based on conditions you specify.

4. Select a request to view its details.