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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate Care Team Mobile

Activate the Care Team Mobile plugin [com.sn_cto_mobile] if you have the admin role. This plugin includes demo data and activates related plugins if they aren’t already active.

Before you begin

Role required: admin

The following plugins are activated with Care Team Mobile:

  • com.sn_mab
  • sn_mab_api

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the [com.cto_mobile] plugin using the filter criteria and search bar.

  3. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.

  4. Select Install.