Setting up roles and responsibilities in Care Team Operations for Environmental Services
To manage access effectively in Care Team Operations for Environmental Services, first understand how roles and responsibilities work together. These concepts build on the Service Model Foundation (SMF) but are adapted for Healthcare Operations-specific use cases.
To understand how roles and responsibilities function in Healthcare Operations, see Setting up roles and responsibilities for Healthcare Operations users.
The following roles and responsibilities are included with Care Team Operations for Environmental Services:
| Role | Responsibility | Description |
|---|---|---|
| sn\_cto\_evs.loc\_support\_agent | Support Department AgentInherits Location Support Agent responsibility from Service Model Foundation. | Can view/resolve all cases under their assignment group, tracks, and fulfill cases. |