Configure the List Menu for Public Sector Digital Services

Add public sector-related menu options to the List Menu in the CSM Configurable Workspace.

Before you begin

Role required: admin

About this task

To configure the List Menu, you can follow this procedure or use guided setup for the Public Sector Digital Services Core application.

Procedure

1. Navigate to All > System Definition > Tables.

2. In the Tables [sys_db_object] table, select the Search icon next to the Label column and under the column heading, enter UX List Menu Configuration.

1. In the UX List Menu Configuration List table, go to Related Links and select Show List.

1. From the Context menu, select Create Favorite to bookmark the UX List Menu Configurations table so that you can quickly access it if you must make changes later.

1. Remove the categories that are not applicable to Public Sector Digital Services.

   1. Select the CSM/FSM Configurable Workspace List Menu record and go to the UX List Categories tab.

2.  For each of the following categories, select the category record and change the Active value to false:

    **Note:** If the following message is displayed, select **here** to edit the page.

    -   Cases
    -   Major Issue Management
    -   Tasks
    -   Service Level Agreements \(SLAs\)
    -   Incidents
    -   Problems
    -   Change
    -   Requests
    -   Catalog Tasks
    -   CMDB
    -   Conversation Monitoring

What to do next

Configure the Public Sector landing page using UI Builder.

Parent Topic:Set up the CSM Configurable Workspace for Public Sector Digital Services