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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the portal service catalog for a constituent, business, or agency

Configure the Public Sector Digital Services service catalog so that you can define the type of public service being offered, the service taxonomy, and which agency offers the service. These services are displayed on the Government Service Portal or GOV.UK Design System Service Portal.

About this task

For more information on creating and maintaining service catalogs, see Service Catalog.

Before you begin

Note: Determine which fields contain sensitive information and how to encrypt them to protect sensitive data.

Role required: admin

Procedure

  1. Navigate to All > Service Catalog > Catalog Definitions > Maintain Categories.

  2. Select New or open the catalog item to be edited.

  3. On the form, fill in the fields.

FieldDescription
NameName of the public service.
CatalogProduct category that the service falls under. If empty, select Government Service.
CategoryIndicates the type of public service.
ApplicationApplication scope of the service. Select from the following options:- Public Sector Digital Services Core - License and Permit Playbook - Information Request Playbook - Service Request Playbook
StatusStatus of the public service. Mapped in the active field as:- Available = true - Not Available = false
Short descriptionShort description of the public service.
DescriptionDescription of the public service.
  1. Select Submit or Update.