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Configure › Third-party Risk Management › Governance › Risk › and Compliance
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable email with third-party contacts

Configure email communication with third-party contacts to enable email notification of assessments and issues.

Before you begin

Role required: admin

About this task

Note: Third-party contacts see your organization's name in all references on the Third-party portal. You specify the name in the sn_vdr_risk_asmt.company.name property setting. See Configure TPRM properties.

Procedure

  1. Navigate to All > System Properties > Email Properties.

  2. Select both the Email sending enabled and Email receiving enabled check boxes and then select Save.

    Email sending and email receiving are enabled at the system level.

What to do next

You can now proceed with configuring email communication scenarios, including those that involve external or third-party contacts.

Assessment-related email notifications are now sent as a single consolidated summary instead of individual per-event messages. Users can configure notification frequency, detail level, and delivery channel from their notification preferences. Multi-language email templates are available for supported languages.