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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create connection and authenticate credential with Everbridge

As a first step, establish a connection and authenticate your login credentials with an Everbridge instance to send out a notification using a delivery channel. This connection not only helps you to send but also receive communications.

Before you begin

Role required: BCM admin (sn_bcm.admin)

Procedure

  1. Navigate to Business Continuity > Everbridge Notification Configuration > Connection & Credential Alias.

  2. Click the Create New Connection & Credential related link.

  3. On the form, fill in the fields.

FieldDescription
Connection NameName of the connection. Enter Everbridge Connection.
Connection URLEverbridge API base address.
Organization IDOrganization ID of Everbridge.Note: You can get the organization ID from the Everbridge instance.
Incident Template IDUnique ID of Everbridge incident template.Note: You can get the ID from the Everbridge instance.
Credential NameName of Everbridge credential.
UsernameUser name of API user in Everbridge.
PasswordPassword to validate and establish connection.
  1. Click Create.