Configure request types and map jurisdictions
Configure new privacy request types by adding a request type with relevant details, and then map it to a specific jurisdiction.
Before you begin
Role required: sn_grc_pdr.pdr_admin
Procedure
Navigate to All > Personal Data Rights > Request Configuration > Request Types.
Select New to create a new request type, and fill in the following fields:
- Label: Enter the display name for the request type (for example, Right to data portability).
- Name: Specify a unique system identifier for the request type. It should contain lowercase alphanumeric characters and underscores.
- Parent: Select an existing parent category or request type if you want to create a subtype or group related rights.
- Active: Set to “Active” to make the request type available on forms.
- Category: Assign the request type to a category for organizational or reporting purposes (for example, “Access Rights,” “Correction Rights”).
- Description: Provide a brief summary of the request type’s purpose and scope.
- Select Submit.
Select the newly added request type from the list.
In the Jurisdictions section, select New, and fill in only the following fields:
- Name: Enter a descriptive name for the mapping.
- Country: Select the country where this request type should be available.
State: For the United States and Canada, select both the country and the specific state or province to enable region-specific rights. Note:
For most countries, mapping by country is sufficient.
- For the United States and Canada, privacy rights might vary by state, so always specify both country and state when applicable.
- Regularly review and update jurisdiction mappings to stay compliant with changing regulations.
- Select Submit.
Parent Topic:Configuring Personal Data Rights