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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Accept and work on a Personal Data Rights task

Accept Personal Data Rights (PDR) tasks that are assigned to you. Unless you accept the work, you will not be able to work towards closing the task.

Before you begin

Role required: sn_grc_pdr.pdr_agent

Procedure

  1. Navigate to All > Personal Data Rights Workspace

  2. On the PDR Workspace, navigate to Lists > Personal data rights > All requests.

  3. Open the required request.

  4. On the Action tasks related list, select the action task that you want to accept.

  5. Select Accept work.

    Note: You can only accept work on action tasks that are in the Assigned state. If the task is not yet assigned, select Update state, then change the state to Assigned.

  6. Provide your notes and select Accept work.

Image omitted: accept-work-on-action-task.png
Accept work on an assigned action task.
  1. On the Details tab, provide the details for the task.

  2. After you complete the task, select one of the following.

    ChoiceAction
    To send the task for reviewSelect Ready for review.
    To close the task without reviewSelect Close as complete.

Parent Topic:Using Personal Data Rights

Related topics

Workflow of Personal Data Rights

Add action tasks to a Personal Data Rights request