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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Risk Management detailed setup

Set up Risk Management so that you can use the features such as risk assessments, risk events, and other capabilities of the GRC Risk Management application.

To setup Risk Management:

  1. Download Risk Management: Before you run GRC: Risk Management (com.sn_risk) in your instance, you must download it from the ServiceNow Store.
  2. Download Advanced Risk: Before you run Advanced Risk in your instance, you must download it from the ServiceNow Store.
  3. Mobile experience for GRC Risk Management: As a risk manager, use your Android or iOS mobile device to manage your work.
  4. Quick start tests for Risk Management: Validate that Risk Management still works after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

  5. Quick start tests for GRC Advanced Risk
    Validate that Advanced Risk still works after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

  6. Configure Risk Management
    Administrators in the global domain can set properties to determine how the system defines the Risk Management application.
  7. Risk Management Administration
    Using the Risk Management application, administrators can customize risk categories, risk criteria, risk management properties, and risk assessment types.
  8. Quick start tests for Risk Management
    Validate that Risk Management still works after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

Parent Topic:Configuring Risk Management