Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Microsoft Word based audit report templates using Document designer

The Microsoft Word based audit report is accessible and user-friendly for audit administrators. Even users without technical expertise can easily configure the template to meet their specific needs.

  • Exploring the Microsoft Word based audit report templates
    Create and customize audit report templates using a Word template. You can configure this template to match your specific needs. Once the template is set up, it can be applied to one or more audit engagements, automatically generating audit reports in Word format.
  • Install the ServiceNow Document Designer add-in
    Install the ServiceNow Document designer add-in to your Microsoft Word document to create audit and CAM report templates and generate report content using the AI Reporting Assistant.
  • Create a business domain
    Create a business domain to define the context in which data is imported into a Microsoft Word document using Document designer.
  • Configure business domain roles for Document designer
    Configure role mappings on a business domain to control which users can select the domain when importing data into a Microsoft Word document.
  • AI reporting assistant
    The AI reporting assistant uses prompts to generate reports from ServiceNow instance data directly in a Microsoft Word document.

Parent Topic:Common Governance, Risk, and Compliance features