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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Setting up the 360º views

To effectively use the 360° Relationship Visualization application, you need to register existing relationships between the types of data you want to view, and then configure how the 360º view displays that data.

Parent Topic:360° Relationship Visualization

Register 360º relationships

The first step in setting up your data registry is to register the relationships you want displayed in the 360° Relationship Visualization.

Before you begin

Role required: Data registry administrator

Procedure

  1. Navigate to 360º View Configurations > Relationship Registries.
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Relationship Registries
  1. Click New.
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New relationship registry
  1. On the form, fill in the fields.
FieldDescription
NameA descriptive name for this registry.
TableThe table for which you want to define a relationship.
Relationship typeThe type of relationship you are defining:- One-to-many - Many-to-many - Scripted: a custom relationship from the ServiceNow AI Platform - One-to-one: any relationship that is available as a field in the selected table
ActiveSelect if the relationship is active.
RelationshipThe relationship table of the selected relationship type. For example, if you are defining relationships for the Entity table and select a many-to-many relationship type, the list of relationship tables consists of all many-to-many relationships that apply to the Entity table.
Relationship tableThe table name you selected in the Relationship field.
  1. Click Submit.

  2. Repeat this process for all of the relationships you want to appear in the 360° Relationship Visualization interface.

360º relationship examples

These screen shots illustrate the various relationship types you can register.

One-to-many relationship

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One-to-many relationship

Many-to-many relationship

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Many-to-many relationship

Scripted relationship

Image omitted: example-scripted.png
Scripted relationship

One-to-one relationship

Image omitted: example-one-to-one.png
One-to-one relationship

Configure 360º views

After the data registry has been defined, you can configure the 360° Relationship Visualization to effectively display the relations you created.

Before you begin

Role required: Data registry administrator

About this task

Multiple 360° Relationship views can be configured for a table. For example, the Entity table can be configured with multiple views, such as Compliance view, Risk view, Audit view, and others.

Procedure

  1. Navigate to 360º View Configurations > Configure 360º Views.
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Configure a 360º view
  1. Click New.
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New 360º view
  1. On the form, fill in the fields.

    FieldDescription
    ViewA descriptive name for this view.
    TableThe table for which you want to define the view.
    DefaultSelect if this is the first view you are defining or your only view.
    ActiveSelect if this 360º view is active.
    Primary field and secondary fieldThe primary and secondary fields in the selected table to be used to display the title and secondary title of the main object, as illustrated.
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Primary and secondary fields|
|Description|A description of the 360º view.|
|Section Configuration|
|Sector configuration|Select the number of sectors to be displayed in the 360º view. For example, select `top, bottom, left, and right` to indicate you want four sectors.|
|Top, Bottom, Left, Right|Based on your **Sector configuration** selection, enter labels for each of the sectors.|
  1. Save the record.

    The Relationship Registries related list appears.

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Relationship registries
  1. Click Select Relationships.

  2. On the form, fill in the fields.

FieldDescription
NameA name to identify this relationship.
Data relationshipThe data relationship you previously defined.
Relationship tableThe table associated with the selected data relationship.
Node positionThe sector you previously defined to which you want to add this relationship.
FilterEnter conditions to define the types of relationships you want to display. For example, you could define conditions for all controls with failures.
ConfigurationThe configuration defined for the relationship.
TableThe table defined for the relationship.
Order

Based on the Order value given the position of element in the 360º view will change.

For example, if you change the order value from 0 to 1 for an element, the position will be moved to next in the 360ºview.

  1. Click Submit.

    The new view you have defined is now available on the 360º view.

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Select a new view