Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create contact import rules

Create a contact import rule to apply on the User table and filter out users as contacts for emergency notifications.

Before you begin

Role required: BCM admin (sn_bcm.admin)

About this task

The contact import rule is applied on the default table that is the User table [sys_user]. The unique user reference that is the sys_id of the user table and the unique contact ID of the Contacts table that is synced with Everbridge are mapped.

Procedure

  1. Navigate to Business Continuity > Everbridge Contact Configuration > Contact Import Rules.

  2. Click New.

  3. On the form, fill in the fields.

    FieldDescription
    NameName of the import rule.
    TableDefaults to the User table [sys_user]
    Filter conditionCondition applied on the User table to filter records.
    Record typeDefault category of the record type.
    User mappingUnique user reference from the Users table.
    Contact ID mappingUnique ID of each contact used to sync with Everbridge.
  4. Click Submit.