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Maintaining Digital resilience third-party registers › Manage › Operational Resilience › Governance › Risk › and Compliance
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Digital resilience third-party registers

Set up Digital resilience third-party registers in the Operational Resilience Workspace to manage the records of ICT third-party service providers.

List of DORA applications

Beginning with Release 19.1.x, the Digital resilience third-party registers application is available from the ServiceNow Store.

The following applications are used in the background for the Digital resilience third-party registers application:

  • Digital Resilience Third-party Information Register: This application is used to download the Digital resilience third-party registers application. It contains the Microsoft Excel template including all tabs for reporting purposes.

  • Digital Operational Resilience Management: This application is used for uploading and downloading of all individual DORA tables. It is automatically installed when the Digital Resilience Third-party Information Register is activated.

  • Creating and reviewing the records
    The Operational Resilience administrators and managers can access the Digital Resilience Choices records in an instance. For best results, it is important to create or update the records such as legal entities, branches, functions, contracts, and so on in a specific order into the Digital resilience third-party registers application. Those specifics are outlined in this section.

  • Validate the Register of Information packages
    Run real-time validation on Register of Information (RoI) packages to help ensure compliance with DORA requirements.
  • Display the help tips on the forms
    Display the help tips on the forms by updating the preferences. Help tips provide extra details about the fields and their related actions.

Parent Topic:Maintaining Digital resilience third-party registers