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Configure › Compliance Case Management › Governance › Risk › and Compliance
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Download Compliance Case Management

Before you run the Compliance Case Management application in your instance, you must download it from the ServiceNow Store.

Before you begin

Role required: admin

About this task

The ServiceNow Store application enables you to download the core products and applications. A product contains one or more applications that are licensed as a group. For example, the GRC application is a product.

Procedure

  1. In the ServiceNow Store application, you must ensure that you have entitlements, or licenses, to the application and its dependent applications.

    Note: This process applies only to the applications that are downloaded to the production instances. If you’re downloading the applications to your non-production or development instances, it isn’t necessary to get entitlements. Proceed to Activate a ServiceNow Store application.

  2. Activate the application and run it on your instance.

Parent Topic:Configuring Compliance Case Management