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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable the claim workspace for Individual Life Claims

Enable the claim workspace page on the claim case so that a claims manager or adjuster can view the page in Individual Life Claims.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Now Experience Framework > UI Builder.

  2. In the Search field, search for CSM/FSM Configurable Workspace.

  3. In CSM/CSM/FSM Configurable Workspace, enable the CSM default record page.

    For more information, see CSM Configurable Workspace record pages.

  4. From the CSM default record page, set the page order.

  5. Set the variant conditions and audience on the following record pages.

Claims page variantNavigation to page records
Claim workspace page
  1. In the Search field, search for CSM default record post-Details.
  2. In the Pages and variants table, navigate to the page collection: Claim workspace > Indiv Life Claim Workspace > Settings.

Parent Topic:Setting up Individual Life Claims