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Release: Australia · Updated: 2026-07-09 · Official documentation · View source

Claim Task form fields

This section describes the claim task form, which displays the information about the claims tasks, which are created and assigned to users to complete the work to resolve the insurance claims.

The task form includes the following fields.

FieldDescription
NumberAutomatically assigned task number.
ParentNumber of the parent claim case.
PriorityAssigned priority of the task: - 1 - Critical - 2 - High - 3 - Moderate - 4 - Low \(default\)
StatusCurrent status of the task.
Due dateDue date for this task.
CategoryCategory of the task:- General - Report - Follow-up - Document - Closure - Validation
Assignment groupAssigned group.
Assigned toAssigned user.
Short descriptionBrief summary of the task.
DescriptionDescription of the work that needs to be done in order to complete the task.
Work notesInformation about the task, such as the steps taken toward the resolution.