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Financial Services Operations \(FSO\)
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Integrate applications

Financial Services Operations (FSO) integrations provide seamless client experiences with automated verification and acceptance.

This section provides information about our FSO integration with spokes and applications built using these integrations.

  • Integrating with spokes
    By integrating spokes with the Financial Services Operations (FSO) applications, flow designers can provide the actions within Workflow Studio for specific applications.
  • Financial Services Operations integration with Socure
    The ServiceNow® Financial Services Operations integration with Socure enables you to onboard more accounts, reduce risk, and lower client acquisition costs.
  • Financial Services Operations Integration with Jack Henry jXchange
    The ServiceNow® Financial Services Operations Integration with Jack Henry jXchange enables your agents to use the lookup functionality of the Jack Henry jXchange SilverLake core banking application. By integrating the Jack Henry jXchange spoke with the Financial Services Operations, your agents can look up the information about your customers and financial accounts.
  • Financial Services Operations Integration with Visa
    The ServiceNow® Financial Services Operations Integration with Visa allows you to seamlessly integrate with Visa Resolve Online (VROL) APIs using the Visa Spoke actions to manage various dispute lifecycle events.
  • Financial Services Operations Integration with Mastercard
    The ServiceNow® Financial Services Operations Integration with Mastercard streamlines and simplifies how financial institutions manage Mastercard disputes.
  • Financial Services Operations Integration with FRISS
    The ServiceNow® Financial Services Operations Integration with FRISS application enables Property and casualty (also known as P&C) insurers to build trust automation into their solutions. This application offers a solution that can be effortlessly integrated into any insurance workflow.
  • Financial Services Operations Integration with Guidewire
    The Financial Services Operations Integration with Guidewire application enables insurers to integrate with the cloud version of the Guidewire InsuranceSuite, in order to support different business use cases with respect to policy servicing, claim servicing, or billing.
  • Integrating with Field Service Management
    Integrating Financial Services Operations with Field Service Management enables you to create and view all work orders and appointments related to your case, depending on your business needs.
  • Integrating with Document Intelligence
    Integration with Document Intelligence enables machine learning (ML) to assist in quickly automating document processing and accurately extracting information from documents to the ServiceNow AI Platform.
  • Integrating with Service Exchange
    Integrating Financial Services Operations (FSO) with Service Exchange enables you to connect ServiceNow instances to provide seamless support and service experiences.
  • Financial Services Operations Integration with Verifi
    The ServiceNow® Financial Services Operations Integration with Verifi application connects FSO's issuer dispute workflow to Verifi Cardholder Dispute Resolution Network (CDRN) which is a Visa-owned pre-dispute settlement service. This integration enables issuers initiate structured negotiations with merchants before disputes escalate to costly chargebacks.

Parent Topic:Financial Services