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Platform Analytics › Financial Services Operations \(FSO\)
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate the Platform Analytics solution for Financial Services Operations

Activate the content pack ServiceNow Store application for the Platform Analytics.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Browse for Performance Analytics Content Pack for FSO and verify that you have the necessary valid entitlements.

    You need a HI account and permission to request applications for the instances under consideration. The HI account and the instance need to be part of the same company. For more information, see Install a ServiceNow Product on the ServiceNow Store.

  3. Search for Performance Analytics Content Pack for FSO.

  4. Install the application.

Parent Topic:Implementing Platform Analytics solutions