Commercial Lines Servicing

ServiceNow® Commercial Lines Servicing enables underwriters and processors in your financial institution to quickly resolve commercial insurance policy service requests, and can help you transform your middle and back-office insurance policy operations.

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• Exploring Commercial Lines Servicing
  Contributors, processors, and underwriters can use Commercial Lines Servicing to create and manage service requests for commercial insurance policies.
• Install Commercial Lines Servicing
  You can install the Commercial Lines Servicing (sn_ins_policy_b2b) application if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.
• Configure Commercial Lines Servicing
  Review the components that are installed with the Commercial Lines Servicing application and modify as needed for your organization's business needs.
• Using Commercial Lines Servicing
  Learn how the following roles use Commercial Lines Servicing to update policies, change coverages, review and approve underwriting, and send documents for personal policies.
• Analytics and reporting for Commercial Lines Servicing
  Commercial Lines Servicing contains preconfigured dashboards with actionable data visualizations that can help your organization improve your business processes and quantify the value of self-service.
• Commercial Lines Servicing reference
  Learn about the components, such as the roles, tables, plugins, and store applications, that are installed when you install the Commercial Lines Servicing application.

Parent Topic:Property and Casualty Insurance Servicing