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Customer Lifecycle Operations › Common applications › Financial Services Operations \(FSO\)
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install Financial Services Customer Lifecycle Operations

Start setting up your implementation for Financial Services Customer Lifecycle Operations by installing the application for Business Lifecycle or Client Lifecycle.

  • Install Financial Services Business Lifecycle
    You can install the Financial Services Business Lifecycle application (sn_bom_clo_b2b) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.
  • Install Financial Services Client Lifecycle
    You can install the Financial Services Client Lifecycle application (sn_bom_clo_b2c) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

Parent Topic:Financial Services Customer Lifecycle Operations