Activate Field Service Marketplace
You can activate the Field Service Marketplace plugin (com.snc.fsm_marketplace) for Field Service Management if you have the admin role. The application includes demo data if they aren’t already installed.
Before you begin
Role required: admin
About this task
The following items are installed with Field Service Marketplace:
- Tables
- Roles
- System properties
- Business rules
- Script includes
For more information, see Field Service Marketplace components.
Note: To utilize automation in Field Service Marketplace, the Dynamic Scheduling plugin must be installed and the Use task filters for determining contractor tasks property must be enabled.
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the Field Service Marketplace plugin (com.snc.fsm_marketplace) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.