View the tasks assigned to an agent
View an agent's assigned tasks and monitor their workload throughout the day.
Before you begin
Role required: wm_manager, sn_fsm_tp.fsm_territory_resource_manager
Procedure
Open Field Service Manager Mobile and tap Teams.
Tap the assignment group or territory that the Field Service agent you want to manage is part of.
Tap the clipboard icon
Image omitted: manager-clipboard.png
clipboard next to the agent whose assigned tasks you want to see.
clipboard next to the agent whose assigned tasks you want to see.
Choose from the following.
Selection Action Tap the work order task To open the work order task details. **Tap the location icon (
Image omitted: task-location.png
task location\) next to a task**|To see where the task is located on the map.|
task location\) next to a task**|To see where the task is located on the map.|
|**Tap the map icon \(
Image omitted: map-location.png
map location\)**|To see all tasks locations on the map.|
map location\)**|To see all tasks locations on the map.|