Drop off an asset
Agents can physically drop assets off at a stockroom.
Before you begin
Role required: wm_agent
About this task
If a dropped-off item was not used, it is automatically placed inIn Stock - Available state. If a dropped off item is defective, it is automatically placed in In Stock - Defective state.
Procedure
Navigate to All > Field Service > Pick Up/Drop Off > My Drop Off List.
The Transfer Order Lines list is displayed in DropOffList view.
Click text in any column to obtain more information about, for example, the transfer order or stockrooms.
After physically dropping off the items, select the check box beside the item, then go to the Actions choice list and select Drop Off.