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Use a SLA map › SLA for work orders › Manage work orders › Prepare work orders › Use › Field Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Access an SLA map

How to access the SLA map.

Before you begin

Role required: wm_admin, wm_dispatcher, or dispatcher combination role

Procedure

  1. To access the SLA map, navigate to Field Service > Dispatching > My SLA Map.

    The map opens in the geographical area containing work orders with SLAs that are assigned to your dispatch group.