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Release: Australia · Updated: 2026-07-09 · Official documentation · View source

Plan calendar

As a planned work administrator or planner, you can manage schedule occurrences and work orders for planned work directly from the calendar. You can review event occurrences, cancel any duplicate work orders, generate new work orders, or make modifications to the schedule occurrences as needed.

The CSM/FSM Configurable Workspace contains the Planning calendar. The calendar accommodates the schedule occurrences and work orders of a work plan. To access the calendar, navigate to All > Field Service Management > Planned Work Management > Workspace

The planning calendar facilitates the following tasks:

  • Viewing schedule occurrence
  • Canceling schedule occurrence
  • Generating work orders
  • Viewing work order details
  • Canceling work orders

Viewing the planning calendar

The planning calendar displays work order or schedule occurrence events that are created for planned work entities, such as assets, configuration items (CIs), or locations, for a single day, week, or two-week period. The schedule reflects the user's time zone.

You can navigate forward or backward in time or switch between views using buttons in the calendar header.

The Settings pane, accessed through the gear icon (

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gear icon\), enables you to control the display of the calendar.
FieldDescription
Group byCriteria used to organize assets, install base, configuration items (CIs), and locations into groups. The available values are Plan, Product model, Location, or None.
Records per groupThe number of events to display per group on the calendar display.
Calendar events to showThe type of event to be displayed on the calendar, either schedule occurrences or work orders.

The Filter pane, accessed through the filter icon(

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filter icon\) enables you to determine the information you want to view on the calendar.
FilterDescription
PlansDisplays records of a specified plan
Plan typesDisplays records of a specified plan type
Plan categoriesDisplays records of a specified plan category