Create a personal event in the ServiceNow Agent

Create personal events in the ServiceNow Agent mobile app to block off time for a break or phone call.

Before you begin

Role required: wm_agent

About this task

Events created with ServiceNow Agent show as personal in the calendar view.

Procedure

1. Open the ServiceNow Agent mobile app and tap My schedule.

2. Select the day for which you want to create an event.

3. Tap the ellipsis icon in the top right and tap Create event.

4. Enter the following information.

   • Name
   • Type
   • Start Time
   • End Time
   • Tap Submit.