Tables installed with FSM for Schedule Optimization
The following tables are installed with the Field Service Management plugin, but are only used by Schedule Optimization.
| \[Intraday Events\] wm\_intraday\_events | Captures agent/task events from the following pre-defined triggers:- PTO submitted - Agent running late - Task canceled - New high priority task created |
| \[Intraday Jobs\] wm\_intraday\_jobs | - Groups all the events for an individual qualifier and relates them to an optimization job - Maintains the state of the optimization job and task updates |
| \[Intraday Job Qualifier\] wm\_intraday\_job\_m2m\_qualifier | Relates a group or territory to an intraday job |
Parent Topic:Schedule Optimization components
Related topics
Optimizing technician schedules at set intervals throughout the day