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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable Smart Assessment Questionnaire

Enable Smart Assessment Questionnaire to enhance work order task questionnaires for Now Mobile Agent application.

Before you begin

You can enable Smart Assessment Questionnaire only if no survey instances are open for any questionnaire.

Activate the required plugins. For more information, see Activate Smart Assessment for Field Service questionnaire.

Important:

Usage of Smart Assessment Questionnaire can't be disabled once enabled.

Role required: admin

Procedure

  1. Navigate to All > Field Service > Administration > Configuration.

  2. Enable the Use Smart Assessment Questionnaire by selecting it.

Result

Smart Assessment Questionnaire is enabled for work order tasks.

Related topics

Activate Smart Assessment for Field Service questionnaire

Migrating to Smart Assessment from survey-based questionnaire