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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Withdraw from a request on Field Service Marketplace

Withdraw from a request you responded to on Field Service Marketplace.

Before you begin

Role required: sn_mktplace_core.mktplace_fulfiller

Fulfilling requests on Field Service Marketplace is only available via the Mobile experience. This requires the Field Service Contractor for mobile plugin (com.snc.fsm_ext_mobile).

About this task

If there aren't enough agents available, or there are other obstacles, you can withdraw from a previously accepted or responded request.

Procedure

  1. Navigate to Marketplace > Submitted requests.

  2. On the selected request, select Withdraw.

Result

You're response is withdrawn from the request. The request is removed from your responses.