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Using Dispatcher Workspace › Assigning tasks from Dispatcher Workspace › Scheduling and dispatching › Use › Field Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Update multiple work order tasks simultaneously

Save time and update multiple work order tasks at once in the calendar in Dispatcher Workspace.

Before you begin

Role required: wm_dispatcher

Procedure

  1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.

  2. Select Dispatcher Workspace.

  3. On the calendar in Dispatcher Workspace press Shift, or Command on your keyboard while you select multiple tasks.

    Note: Tasks must be in the assigned or scheduled state to be selected.

  4. Select the Overflow actions icon (

Image omitted: overflow-actions.png
Overflow actions icon\) in the contextual side panel.

  1. Select the action to perform on the tasks:

    • Open record
    • Unassign all
    • Lock all
    • Unlock all
    • Deselect all