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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Remove a temporarily added agent from Dispatcher Workspace

You can remove an agent from Dispatcher Workspace that you temporarily added.

Before you begin

Role required: wm_dispatcher

Procedure

  1. Navigate to Field Service > Dispatching > Dispatcher Workspace.

  2. Select Dispatcher Workspace.

  3. Choose from the following:

To remove a single agent from the top of the calendarSelect the more actions
Image omitted: more_actions.png
more actions icon next to the agent that you want to remove, then select <strong>Remove</strong>.</td></tr><tr><td>
To remove all agents that were added to the top of the calendar
Select the more actions
Image omitted: more_actions.png
more actions icon at the top of the calendar next to where it says <strong>Added agents</strong>, then select <strong>Remove</strong>.</td></tr></tbody>
Image omitted: remove-all-added.png
dispatcher workspace showing removing all added agents

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