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Using Dispatcher Workspace › Assigning tasks from Dispatcher Workspace › Scheduling and dispatching › Use › Field Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Filter Dispatcher Workspace views

Filter the map view, hybrid view, and schedule view of Dispatcher Workspace to display only the items that interest you.

Before you begin

Role required: wm_dispatcher

Procedure

  1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.

  2. Select Dispatcher workspace.

  3. Select the Filter icon (

Image omitted: filter-right-side.png
filter icon\).

  1. Determine the information that you want to display.

    • To view agent information, select Agents.
    • To view contractor group information, select Contractors.
    • To view agents, groups, or contractor groups with a specific skill set, select Skills.
    • To view agents, groups, or contractor groups with all named skills, select Match all skills.