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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a task bundling policy

Create a task bundling policy to apply various rules for dynamically bundling tasks with Field Service Task Bundling.

Before you begin

Role required: wm_admin

About this task

Task bundling policies are groups of rules that dictate how work order tasks are bundled using dynamic bundling. Policies can be configured to target a minimum and maximum range of records, as well as a maximum duration per bundle. Bundles generated through dynamic bundling can’t exceed 200 work order tasks. Policies must have one or more qualifiers in order to run.

Procedure

  1. Navigate to All > Field Service > Dynamic Bundling Administration > Policies.

  2. Select New.

  3. On the Task Grouping Policy form, fill in the fields.

    FieldsDescription
    NameName of the policy.
    Task typeTask type table to apply to the rules in this policy.
    OrderOrder of when this policy is applied to a task relative to other policies.
    ActiveOption to make the policy active or inactive.
    Sort byDictates how subtasks are sorted before bundling.
    Minimum recordsThe minimum number of records enabled per bundle.
    Maximum recordsThe maximum number of records enabled per bundle.
    Duration fieldThe duration type that this policy should target.
    Maximum durationThe maximum duration per task bundle created by this policy.
  4. Select Submit.

What to do next

Policies require rules and qualifiers to run. For more information, see Create a task bundling rule and Add qualifiers to a task bundling policy.

After a policy is complete, you can schedule them or run them manually. For more information, see Schedule dynamic task bundling or Run a task bundling policy manually.