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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring GRC: Metrics

You can configure GRC: Metrics to meet the needs of your organization.

As a metrics administrator, you can configure the following types of metric definitions.

  • Automated metric definitions
  • Manual metric definitions
  • Calculated metric definitions

  • Create a manual metric definition
    Create a manual metric definition to collect the data manually for a metric.

  • Create an assignment configuration
    Create an assignment configuration for a manual metric definition to have data owners dynamically assigned to metrics.
  • Create an automated metric definition
    Create an automated metric definition to collect the data for a metric. A metric definition specifies the method and key properties of the metric, such as the unit, direction, or nature of the metric.
  • Create a calculated metric definition
    Create a calculated metric definition by aggregating the automatic metric definitions, the manual metric definitions, and the calculated metric definitions.
  • Formula building in a calculated metric definition
    In a calculated metric definition, you can build formulas using operands, operators, and functions to perform calculations on metric data.
  • Update a metric definition
    Update an existing metric definition to collect the new metrics. You can associate new goals, targets, and entities with the metric definition.
  • Create a metric
    Create a metric to perform calculations on your data.
  • Create a threshold for a metric
    Create thresholds for metrics and metric definitions to monitor performance. Thresholds serve as reference points based on specific criteria. Each threshold can be assigned a unique color and configured with conditions and subsequent actions.
  • Copy a threshold
    You can copy existing thresholds to create similar threshold configurations for the same metric or metric definition.
  • Customize threshold colors
    Customize the available threshold colors by enabling inactive colors in the Color dictionary.
  • Create a metric unit
    Define the units in which the metric scores are displayed. The units can be numbers, percentages, currencies, quantities of time, or any other unit that you define. The commonly used units are provided with the Operational Sustainability Management application by default.
  • Create a unit family
    Create a unit family to group similar units together. For example, the various units of distance such as miles and kilometers can be grouped. Unit families help you to organize units during unit conversion.
  • Create fiscal calendars
    Collect, aggregate, and report data based on your fiscal calendars, which may differ from the standard Gregorian calendar. Global organizations often operate in countries with unique fiscal calendars. By creating fiscal calendars in the Operational Sustainability Management application, you enable local entities to collect data according to their own schedules.
  • Importing historical metric data
    Import historical metric data by using a pre-defined import template with instructions. This process helps with updating and managing metric data within an organization, helping ensure that all data complies with established business rules and maintains integrity throughout the process.
  • Convert metric data to a different unit
    Convert any metric data into a preferred reporting unit.

Parent Topic:Operational Sustainability Management (formerly Environmental, Social, and Governance)