Activate the Sustainable IT plugin

The Sustainable IT is used to effectively manage and monitor the emissions generated by your hardware assets.

Before you begin

Role required: admin

About this task

For more information, see Components installed with Operational Sustainability Management (formerly ESG Management).

Procedure

1. Navigate to All > System Applications > All Available Applications > All.

2. Find the Sustainable IT plugin (sn_esg_sustain) using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.

   Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Parent Topic:Configure Sustainable IT