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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Setup OAuth connectivity between ServiceNow and Microsoft Teams Graph

Register your Microsoft Teams Graph with your ServiceNow® instance for OAuth authorization to get recordings after a virtual meeting.

Before you begin

Authenticate Microsoft Teams Graph with Microsoft Azure. Follow the similar procedure explained in Authenticate Microsoft Teams with Microsoft Azure.

Role required: admin

Procedure

  1. Navigate to All > System OAuth > Application Registry.

  2. Select Microsoft Teams Graph.

  3. On the form, edit the following fields:

    FiledDescription
    Client IDClient ID created during the app creation. You can copy it from Application overview in the Microsoft Azure portal.
    Client SecretThe password you generated when creating the app in Microsoft Azure.
    Authorization URLOAuth authorization code endpoint. Enter https://login.microsoftonline.com/<tenant_id>/oauth2/v2.0/authorize.
    Token URLOAuth server token endpoint. Enter https://login.microsoftonline.com/<tenant_id>/oauth2/v2.0/token >.
    Redirect URLOAuth callback endpoint. The URL is automatically filled as https://<instance-name>.service-now.com/oauth_redirect.do.
  4. Right-click in the form header and click Save.

    A system-generated OAuth entity profile is created and displayed in the OAuth Entity Profiles related list. For example, Microsoft Teams Graph default_profile.

  5. Save the changes.

Result

The OAuth registration is added for Microsoft Teams Graph.

Parent Topic:Connect Workplace Reservation Management with Microsoft Teams

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