Connect Workplace Reservation Management with Zoom

Establish connection between Zoom and Workplace Reservation Management.

Before you begin

Ensure that the following plugins are installed:

• Zoom spoke
• ServiceNow Integration Hub Action Template - Data Stream (for getting recordings)
• Workplace Reservation Management

Role required: admin

Procedure

1. Setup Zoom to enable virtual meeting.

   Refer to the Create a connected app in Zoom topic in Set up the

   Note: While setting up zoom, ensure the following:

   • Copy the url specified in Redirect URL for OAuth to Add allow list as well.
   • Select the following scopes:
     • In Meeting, select the following:
       • View and manage sub account’s users meetings (meeting: master)
       • View and manage all user meetings (meeting:write:admin)
     • In Recording, select View all users recordings (recording:read:admin) .

2. Setup OAuth connectivity between ServiceNow and Zoom.

3. Create connection and credential for Zoom.

4. Setup OAuth connectivity between ServiceNow and Zoom
   Register Zoom with ServiceNow instance for OAuth authorization to get create virtual meetings and get recordings after a virtual meeting.

5. Create connection and credential for Zoom
   Setup connection and credentials alias for Zoom.

Parent Topic:Configure Workplace Reservation Management portal

Related topics

Install Workplace Reservation Management

Add a workplace space for reservation

Add a workplace room for reservation

Configure a reservable module

Assign spaces to an area

Create a standard service

Create a flexible service

Create a workplace service to provide an extra service for a reservation

Create a reservable view

Create a user criteria record

Configure a reservable purpose

Create a quick reservation time slot

Configure virtual meeting providers

Configure Microsoft Teams as virtual meeting provider

Connect Workplace Reservation Management with Microsoft Teams

Display permanent seat assignments on floor maps

Display name of the person reserving a space

Manage check-in and check-out reservations

Configure automatic check-in for reserved spaces

Configure reservation multi-day settings in Reservable Module